Mission Features
Localisation : Paris
Sector : Gestion de projet
Start of mission : ASAP
Duration : +12 months
Daily rate : 700-900€
Years of experience : > 10 ans
Operating mode : Télétravail
Job description
In the context of separation and carve out, you will act as a IT Support Manager. You will be responsible for understanding the current carve out plans and driving the reconstruction plans dedicated to these areas: planning, recruiting, onboarding, motivating and leading a team that will execute customer care activities. You will supervise the day-to-day operational care for all aspects of the customer care activities and ensuring periodic review, analysis of tech support’s performance and be responsible for analysing, developing, and recommending customer care strategy and roadmaps.
Profile
More than 10 years’ of technical experience in IT customer care projects. Strong expertise in managing IT Service Management systems & processes. Cloud technologies knowledge is appreciated. English mandatory
Discover focutribes
Our mission: to add value!
To achieve this, focustribes is structured around two fundamental pillars: the accreditation of top-level freelance consultants and the provision of added value.
At focustribes, not only will you find the best consultants in the business, but it’s also a place where you can grow.
Don’t hesitate to contact us if you’re looking for expertise, feedback, etc.
Imagine the potential represented by over 1,000 brains all connected and willing to share!
